In the Chrome Web StoreQuick IQ Test help and support
Answers to the most common questions about taking the test, reading the result, the daily puzzle and your saved data. If your problem is not here, email support.
First things to try
- Left in the middle of a test? Open the extension and press Continue test: your answers and remaining time are saved.
- Retake the test when you can give it your full attention; rushed answers and timeouts lower the estimate.
- Hide the clock with Show countdown timer in Settings if it makes you anxious.
- Use Export in Settings before you change computers or reinstall the extension.
Common problems and fixes
I closed the tab in the middle of the test
Your progress and the remaining time are saved, and the clock stops while the test is closed. Open the extension from the toolbar and press Continue test, or use the card on the start page. Starting a new test instead discards the one in progress, and the extension asks first.
The result says it can't be interpreted
The number of correct answers was close to what random guessing would give, so the score says little about your ability. If you were not guessing, the question types may simply have been new to you: try a few in Practice, then retake the test.
The result says it may underestimate me
Many answers were given within a couple of seconds, or time ran out before several questions; unanswered questions count as incorrect. Retake the test in a quiet moment. Every attempt uses new questions.
I can't go back to change an answer
That is how adaptive tests work: each answer decides the next question, so earlier answers are locked. If you are unsure, make your best guess rather than leaving the question unanswered.
My score is lower or higher than on another test
Different tests use different questions, norms and time limits, and fatigue, stress or reading in a second language also change results. The range shown under your score is where your result most likely falls. Treat it as an educational estimate.
There is no verbal section or vocabulary test
Verbal questions depend on the language. In English and in languages with their own vocabulary questions the full test has four sections; in other languages it is the nonverbal version with patterns, numbers and shapes. The vocabulary test is offered in English and 13 other languages. Change the language under Settings › Language.
What is the badge on the toolbar icon?
An orange 1 means today's daily puzzle is waiting; it disappears once you solve it, and a new puzzle unlocks at midnight. Three dots mean a test is in progress. Turn the puzzle badge off with Daily puzzle reminder in Settings.
Copy image doesn't work when I share my result
Some sites and systems don't accept images from the clipboard. Press Download and attach the image instead, or use Copy text to share the score as a message.
I want my results on another computer
Results are kept only in this browser and are not synced. Press Export in Settings to save a JSON file, then Import it in the extension on the other computer. Import adds results and progress and removes nothing that is already there.
Your data
Your test results with their answer reviews, the test in progress, practice statistics, brain-test results, daily-puzzle streaks and settings are saved in Chrome's local extension storage on this computer. Nothing is sent anywhere. Delete one result with Delete result on the History page, or everything with Delete all data in Settings. Export saves a copy as a JSON file. Removing the extension deletes all of its data.
When you write to us
- Which test you took (quick, full or language-free) and the language set in Settings.
- For a puzzle that looks wrong: the question type and the text of its explanation, or a screenshot.
- The version number shown in Settings under About.
- The extension name and its version from
chrome://extensions. - Your Chrome version from
chrome://settings/helpand your operating system. - What you did, what you expected and what happened instead.
- A screenshot, if the problem is visible on the screen.