Support
Help and support
Answers for every Tab & Tap extension, and a real person at the other end of the email. Pick your extension below, or start with the basics that work for all of them.
Basics for every extension
Pin the extension to the toolbar
Click the puzzle icon to the right of the address bar, then the pin next to the extension. Its icon stays in the toolbar, one click away.
Update to the latest version
Chrome updates extensions on its own within a few hours. To update right now, open
chrome://extensions, switch on Developer mode in the top right corner and press Update.Find the version number
Open
chrome://extensionsand press Details under the extension. The version is listed there. Your Chrome version is atchrome://settings/help.Use it in Incognito
Extensions are off in Incognito windows by default. Open
chrome://extensions, press Details and switch on Allow in Incognito.Remove an extension
Right-click its icon and choose Remove from Chrome. Settings and history that the extension kept in your browser are deleted with it.
Work or school computer
If Chrome says an extension is blocked by your administrator, the device is managed and only the administrator can allow it.
Questions and answers
How do I contact Tab & Tap support?
Email support@tabandtap.com. Include the extension name and a short description of the problem; a screenshot helps.
Are Tab & Tap extensions free?
Yes. Every feature on this site is free and needs no account.
Do your extensions collect my data?
No. Our extensions keep their settings, history and files in your browser and send nothing to us. Each extension's page and privacy policy says exactly what it does.
An extension stopped working after a Chrome update. What should I do?
First update the extension and reload the page you use it on. If the problem stays, email us with your Chrome version and the extension version.
Can I suggest a feature?
Yes, please do. Send the idea to support@tabandtap.com or leave a review on the extension's Chrome Web Store page; we read both.
What to include in your message
- The extension name and its version from
chrome://extensions. - Your Chrome version from
chrome://settings/helpand your operating system. - What you did, what you expected and what happened instead.
- A screenshot, if the problem is visible on the screen.
Write to us with the extension name and what went wrong. We read every message and answer by email.